IT Help Desk Technician

For 10th: Completion of 10th grade. Basic understanding of computer hardware and software.
For 12th: Completion of 12th grade in any stream. Proficiency in computer systems and troubleshooting skills are advantageous.
Technical Certification: Certification in IT fundamentals or specific software applications (e.g., Microsoft Certified Desktop Support Technician).

No specific entrance tests are typically required for technical certifications.
Basic aptitude tests may be part of the admission process for vocational training programs.

Vocational Courses:
- Certificate in IT Help Desk Support
- Diploma in Computer Hardware and Networking

Corporate IT Departments: Providing technical assistance to employees.
IT Service Providers: Offering remote support and troubleshooting services.
Education Institutions: Supporting students and faculty with computer-related issues.
Healthcare Facilities: Ensuring smooth operation of medical information systems.
Telecommunication Companies: Assisting customers with network and connectivity problems.
Freelance IT Support: Offering on-demand technical assistance to small businesses.